At Splashgear®, we are committed to providing you the absolute best service to help you splash into life! Whatever your question or concern, you are more than welcome to reach out to us via e-mail, postal mail, phone, or fax.
Your privacy is our priority at Splashgear®. We promise never to rent or sell your information, or share your personal information with any other entity that is not directly related to Splashgear® and its operations. Your privacy will be protected to the fullest extent of USA law.
The Splashgear site has also been rated as a Safe Site by Norton™ Safe Web for the following:
Registration is optional, free, quick, and easy, and comes with many perks, including:
To protect against fraud, we may need to contact you directly to confirm your order before completing your transaction.
If at any time you would like us to delete your registration information from the Splashgear® database, we will be happy to honor your request. Send us an e-mail or fax with your full name, contact information, and a request in writing that you wish for us to delete your account. You will be sent a confirmation of the deletion.
Customer service is a high priority at Splashgear®, and we want you to be happy with your purchase. We ask that you confirm your size in our size charts before ordering to be sure you choose the correct fit the first time around. Ordering oversized clothing is unnecessary with Splashgear products, as modest designs are already built into the line. By following our size chart, you should order your actual size for best fit and function.
There are times, however, when you may need to return or exchange a purchase. Splashgear® clothing is swimwear and should be treated as such. Used clothing will not be accepted for returns or exchanges. If you are unhappy with the color or style, or the fit is not right, you are welcome to return or exchange unused products by mailing them back to Splashgear® in their original packaging and condition within 30 days of receipt.
Please complete the return/exchange form and mail back along with your unused items for processing. The items must be in resalable condition, with tags still attached. A full refund will not be provided on returned items if tags are removed or if the product has been altered from its original state. A reduced delivery fee of $6.70 is charged for exchanges via regular USPS Priority Mail service for domestic addresses (reduced delivery cost is not offered for UPS expedited services or for international addresses). We apologize that we cannot refund postage costs.
If the incorrect item was shipped or the unused item is defective, Splashgear® will replace it and provide free delivery on the exchanged product. Splashgear® is not responsible for the condition of products after they have been worn or used.
Below, find two different size charts for the two different collections of swim bottoms. Please use the correct size chart for the relevant garment. Do not order oversized clothing. Ordering oversized clothing is unnecessary with Splashgear products, as modest designs are already built into the line. By following our size chart, you should order your actual size for best fit and function so that you will be happy with the swimwear performance. If you are in between sizes, you may wish to choose the larger size.
Please use a tape measure and the image to the right to accurately take your measurements. If you have any questions or require any assistance, do not hesitate to contact customer service.