Customer Service

At Splashgear®, we are committed to providing you the absolute best service to help you splash into life! Whatever your question or concern, you are more than welcome to reach out to us via e-mail, postal mail, phone, or fax.

Privacy Policy

Your privacy is our priority at Splashgear®. We promise never to rent or sell your information, or share your personal information with any other entity that is not directly related to Splashgear® and its operations. Your privacy will be protected to the fullest extent of USA law.

  • Splashgear utilizes SSL (secure sockets layer) to maintain a secure checkout. Look for the padlock icon in the locked position in the corner, frame, or address bar of your browser’s window at the checkout page, which indicates a secure site.
  • Your credit card information is never stored in any form within the Splashgear® system. It is only transmitted to the PayPal gateway for the payment transaction.

The Splashgear site has also been rated as a Safe Site by Norton Safe Web for the following:

  1. Legitimate Business
  2. Transaction Protection
  3. Privacy Policy

Registration

Registration is optional, free, quick, and easy, and comes with many perks, including:

  1. Advance notice of sales
  2. Exclusive offers and discounts
  3. Faster checkout on future orders
  4. Receive news about Splashgear®
  5. Updates on new product releases
  6. Updates from the Splashgear® blog

To protect against fraud, we may need to contact you directly to confirm your order before completing your transaction.

If at any time you would like us to delete your registration information from the Splashgear® database, we will be happy to honor your request. Send us an e-mail or fax with your full name, contact information, and a request in writing that you wish for us to delete your account. You will be sent a confirmation of the deletion.

Google Code

Splashgear ® utilizes Google Analytics to track visitors anonymously at the Splashgear® website. This lets us know which pages were visited and for how long. We use this information to monitor the effectiveness of the website and refine accordingly to provide visitors with the best online experience. Splashgear® may also utilize Google Adwords statistics to track the effectiveness of online ad campaigns in order to fine-tune our online advertising performance. If a person clicks specifically on a Splashgear® Google Ads online ad campaign, his/her visit to the Splashgear® website is tracked anonymously to determine if the ad campaign was successful. Furthermore, the Invisible reCAPTCHA anti-bot security feature has been implemented at the Splashgear website, and your use of the Invisible reCAPTCHA is subject to Google's Privacy Policy and Terms of Use.

Return Policy

Customer service is a high priority at Splashgear®, and we want you to be happy with your purchase. We ask that you confirm your size in our size charts before ordering to be sure you choose the correct fit the first time around. Ordering oversized clothing is unnecessary with Splashgear products, as modest designs are already built into the line. By following our size chart, you should order your actual size for best fit and function.

There are times, however, when you may need to return or exchange a purchase. Splashgear® clothing is swimwear and should be treated as such. Used clothing will not be accepted for returns or exchanges. If you are unhappy with the color or style, or the fit is not right, you are welcome to return or exchange unused products by mailing them back to Splashgear® in their original packaging and condition within 30 days of receipt.

Please complete the return/exchange form and mail back along with your unused items for processing. The items must be in resalable condition, with tags still attached. A full refund will not be provided on returned items if tags are removed or if the product has been altered from its original state. A reduced delivery fee of $6.70 is charged for exchanges via regular USPS Priority Mail service for domestic addresses (reduced delivery cost is not offered for UPS expedited services or for international addresses). We apologize that we cannot refund postage costs.

If the incorrect item was shipped or the unused item is defective, Splashgear® will replace it and provide free delivery on the exchanged product. Splashgear® is not responsible for the condition of products after they have been worn or used.

Measure yourselfSize Charts

Below, find two different size charts for the two different collections of swim bottoms. Please use the correct size chart for the relevant garment. Do not order oversized clothing. Ordering oversized clothing is unnecessary with Splashgear products, as modest designs are already built into the line. By following our size chart, you should order your actual size for best fit and function so that you will be happy with the swimwear performance. If you are in between sizes, you may wish to choose the larger size.


Please use a tape measure and the image to the right to accurately take your measurements. If you have any questions or require any assistance, do not hesitate to contact customer service.


  1. For shirts, measure around the fullest part of the bust, or use your bra size.
  2. For shirts and pants, measure around your natural waist (at or above your bellybutton).
  3. For pants, measure your hips (below your bellybutton, at the fullest part of your seat).
  4. For pants, measure your inseam, from your crotch to your ankle--NOT below your ankle.

Sport Stripe

(Swim shirts and swim bottoms)


S

M

L

XL

XXL

1X

2X

3X

4X

Waist, inches
(cm)

23 - 25
(58.5 - 63.5)

26 - 28
(66 - 71)

29 - 31
(74 - 78)

32 - 34
(81 - 86)

--

34 - 36
(86 - 91.5)

38 - 40
(96.5 - 102)

42 - 44
(107 - 112)

45 - 47
(114 - 119)

Hips, inches
(cm)

33 - 35
(84 - 89)

36 - 38
(91.5 - 96.5)

39 - 41
(99 - 104)

42 - 44
(107 - 112)

--

44 - 46
(112 - 117)

48 - 50
(122 - 127)

52 - 54
(132 - 137)

55 - 57
(140 - 145)

Island Shirt Bust, inches
(cm)

32 - 34
(81 - 86)

34 - 36
(86 - 91)

36 - 38
(91 - 96.5)

38 - 40
(96.5 - 102)

40 - 42
(102 - 107)

--

--

--

--

Resort Shirt Bust, inches
(cm)

30 - 32
(76 - 81)

32 - 34
(81 - 86)

34 - 36
(86 - 91)

36 - 38
(91 - 96.5)

38 - 40
(96.5 - 102)

40 - 42
(102 - 107)

43-45
(109 - 114)

47-49
(119 - 124.5)

51-53
(129.5 - 135)

All Sport Stripe swim bottoms are available in the following inseam options: 25 inch petite ; 27 inch regular ; 30 inch tall

Hawai'ian Print Collection


XS

S

M

L

XL

XXL

Waist, inches
(cm)

25.5
(65)

26.5 - 27.5
(67 - 70)

28.5 - 30
(72 - 76)

31.5 - 33
(80 - 84)

35
(89)

37
(94)

Hips, inches
(cm)

35.5
(90)

36.5 - 37.5
(93 - 95)

38.5 - 40
(98 - 102)

41.5 - 43
(105 - 109)

45
(114)

47
(119)

Inseam, inches
(cm)

26
(66)

26.5
(67)

27.5
(70)

28.5
(72)

28.5
(72)

28.75
(73)